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Welcome to KLC Counselling & Play Therapy! We want to be transparent from the outset about our fees and charges, so you will always know what to expect.
Families & Individuals who are;
Supporting
Hervey Bay, Maryborough and across the Fraser Coast (QLD)
Australia Wide via telehealth (Phone/Video).

Parent*/Adult Consultation – Intake: $290.98 / $234.24*
1 hours, face to face appointment +
30 minutes non-face-to-face time clinical notes and treatment planning.
*Child Clients - This appointment is conducted with the parent/carer, and without the child.
The intake appointment aims to gain information about your child/ you and family history, discuss what is currently happening, and plan next steps including frequency and length of sessions.
This is also an opportunity to establish and build a connection with you and to answer any questions you may have.
* Under 9yrs / 9yrs and Over

Therapy – Child/Adult Session: $193.99 / $156.16*
Child: 45 minutes face-to-face / online +
15 minutes non-face-to-face time for session planning, preparation, documenting progress notes.
Adol/Adult: 50 minutes face-to-face / online +
10 minutes non-face-to-face time for session planning, preparation, documenting progress notes.
Individual sessions may take place in our clinic, your home, childcare/school or via telehealth* (phone/video)
*Telehealth sessions are subject to suitability.
* Under 9yrs / 9yrs and Over

Parent Consultation – Update: $290.98 / $234.24*
1-1.5 hours, face to face appointment +
30 minutes non-face-to-face time clinical notes and treatment planning.
Sessions may take place in our clinic, or via telehealth (phone/video)
This appointment is conducted with the parent/carer, and without the child.
The review appointment aims to gain information on how you feel your child is progressing and provide information on progresses in sessions. It is also an opportunity to share strategies and supports that are working in sessions.
Review appointments can be scheduled at any time as needed by the family, carer, or therapist, but must be conducted at least once every 5-6 child sessions.

Variable session length time, depending on program type.
Group programs vary in structure and length of session/number of weeks - they generally run for 1.5-2-hour sessions, for 8-week periods, and group participation is on the condition that your child is entering into a planned program to work towards achieving a specific outcome.
You are required to pay for each session within the planned program, whether your child attends the group or not.
Two weeks’ notice must be given if you wish to withdraw from the group.
Fees are as quoted in the invitation letter for the group that your child is enrolled in.
Fees are calculated using the therapist’s hourly rate, plus therapy assistant hourly rate, divided by the number of participants enrolled in the group program.
Fees include the facilitators time for session planning, group session with participants, group set up and clean up, email communication to parents after each group (if applicable), and documenting progress notes in your child's file.

Ongoing Self-Funded Session Fee: $156.16**
For self-funded families who do not have access to external funding sessions are charged as above.
Please note: we are not eligible to accept Mental Health Treatment Plans (MHTP) or claim Medicare rebates.

Funded Therapy Sessions
Play 4 Change is a new, community-funded not-for-profit organisation that KLC Counselling & Play Therapy Pty Ltd has partnered with to provide funded supports.
Their ability to offer therapy and programs depends on available grants, donations, and therapist capacity.
The following services are charged at the hourly rate of $193.99 / $156.16:
A travel cost fee may be charged dependent on location (amount agreed upon at time of booking).
Cancellation fees are charged at the rate of 50-100% of the Scheduled Appointment Fee
To avoid a fee, please provide at least 48 business hours' notice for any cancellations or reschedules; please note that weekends are not counted as business hours. 24-48 business hours cancellation notice will incur a 50% fee, less that 24 hours notice will be charged at 100%.
If you or your child are unwell, telehealth sessions are available to continue your care; for young children unable to engage online, we encourage parents to utilise this time for parent sessions, progress discussions, report writing, or stakeholder meetings.
Due to the ongoing structure and demand for our services, rescheduling of appointments at short notice is unavailable at this time.
Please note that our cancellation policy is applied uniformly, and we do not review individual circumstances. Cancellations made within the specified timeframe will be accepted regardless of the reason, including illness.
A confirmation text will be sent 24 hours before your session, but please note this is not a reminder to cancel; late cancellations or reschedules will still incur the applicable fee.
** Fees are subject to review on 30 Jun, 2027
To make an appointment, or for general enquiries;
Phone: 0478 359 705
Email klc.counsellor@gmail.com
Please note office sessions are by appointment only, we do not have an onsite administration team.
Open today | 09:00 am – 02:00 pm |
Our office is closed Friday and Public Holidays

KLC COUNSELLING & PLAY THERAPY PTY LTD.
HERVEY BAY QLD 4655 | MARYBOROUGH QLD 4650 | OAtley NSW 2223
ABN: 60 688 533 726
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